SecurityProtection that never sleeps

We care about security even more than you do—and that’s how it should be.

Security and integrity

Itron’s security framework flows throughout all aspects of your business.

  • Security validation testing

  • Incident handling

  • Encryption for managed services

  • Multi-factor authentication

We’re always staying ahead of the next threat

Itron’s security strategy employs persistent safeguards to keep your devices, networks and customer data safe from hackers, malware and other threats.

  • Networks

    Advanced service networks require advanced protection. At Itron, we apply network-layer encryption to your Wide Area Network (WAN) and link-layer encryption to your Neighborhood Area Network (NAN). Rely on our advanced network security architecture for:

    • WAN: IPsec with AES encryption
    • NAN: AES on IEEE 802.15.4g or IEEE 1901.2
    • Application-layer confidentiality, message integrity, and proof of origin
    • Safeguards for device firmware, including cryptographically signing firmware images
    • Extensive use of Public Key Infrastructure (PKI) services to issue and manage keys and certificates that support secure communications and protection mechanisms

  • Devices

    Our "defense in depth" game plan encompasses:

    • Hardware security design
    • Firmware design
    • Software design
    • Internal and external threat modeling and penetration testing
    • Security training for developers
    • Use of open standards

  • Customer Data

    From the moment it enters the Itron network, your customer and consumer data is protected. We maintain certifications including:

    • ISO-27001
    • SOC 2 Type 1
    • SOC 2 Type 2
    • SSAE 16/SSAE 18

Security Issue

If you've discovered a security issue with one of Itron's products and/or services, please let us know.