Customer Experience

Creating engaging customer experiences are foundational to effectively plan, operate and optimize the grid of the future. Electric vehicles (EVs) and distributed energy resources (DERs) bring an unprecedented level of complexity to grid operations with their dynamic and mobile loads. Itron’s Grid Edge platform and partner ecosystem integrates real-time IT and OT data to deliver the right data at the right time, driving the right customer engagement to optimally operate the grid of the future.